VainSim Instructions for Use Video
VainSim Instructions
Download our step by step instructions for use document here: VainSim IFU
*Note: due to the folding lines of the IFU, some sections are out of order in the downloadable format.
Frequently Asked Questions
What does VainSim come with?
— VainSim (includes reservoir at top of the sleeve, stopcock at bottom of sleeve)
— Tourniquet
— Two (2) 10mL Vials of Simulated Blood
— One (1) Sharps Container
— Five (5) 23-gauge Butterfly Needles
— Five (5) 5mL Empty Syringes
— Five (5) Gauze Packages
— One (1) Replacement Stopcock
— Instructions for Use
— 1-Page Flyer
— Terms & Conditions
What features does VainSim have?
— Resealing veins and outer skin (after 1 minute)
— Visible venous network
— Vein distension when tourniquet pressure is applied
— The skin and veins are designed to show a simulated minor bleed when removing the syringe
— The realistic sensation of a “pop” as the needle enters the vein
— Allows for infusion technique practice
— Flashback simulation (Flashback is the visible blood returning into the butterfly needle tubing after a vein puncture
How do I use VainSim?
— Please watch the instructional video above, as well as download the instructions for use document.
Is VainSim safe to use?
— VainSim has a safety backing underneath the simulated tissue to protect the user from piercing themselves. The safety backing has been rigorously tested and demonstrated to protect against 13 newtons of force with a 23 gauge needle at a 90-degree angle of incidence. In other words, this is 5x the amount of force required to pierce human skin.
— The VainSim device does not prevent needle sticks outside of the simulated tissue. Therefore, it is critical to maintain safe and proper handling of needles, and adult supervision is required if children are handling the device.
— The VainSim device is intended for educational purposes only, and no components are approved for medical use or sterile.
Who do I reach out to if I need more help with my bleeding disorder?
It is important to contact your local Hemophilia Treatment Center or healthcare provider if you have more questions about your condition.
CDC Hemophilia Treatment Center Director →
How do I clean VainSim?
— VainSim simulated skin surface should be cleaned with a cloth dampened with diluted liquid dishwashing soap.
- If the sleeve gets dirty, use a disinfectant wipe to clean the inside of the sleeve in between uses.
— Do not clean the VainSim surface with harsh abrasives or alcohol.
— Air dry thoroughly after every cleaning.
— To clean the reservoir, take an empty syringe, fill it with clean water, and inject it into the device. Repeat these steps until the water is clear and no longer pink upon removal.
How do I store VainSim?
— After each simulation session, drain the simulated blood from the device. To drain, you will need to connect an empty syringe to the blue stopcock and turn the stopcock to be in an up/down position (you will be able to see the small drain hole inside of the stopcock when aligned correctly). After connecting, hold the VainSim device upward and pull back on the syringe. You will be able to remove the remaining fluids inside the device.
— Ensure any sharps are disposed of in the sharps container.
— Improper storage may damage VainSim. Keep it stored in the box provided in a cool, dry place. Extended storage should be between 32°- 85° F (0° – 29° C). Temperatures above 85° F (29° C) will cause the simulator to soften and slowly warp.
— Do not stack or store heavy materials on top of the case.
How many times can I use VainSim?
— Replacing the VainSim device after 30 uses (needle penetrations) and rotating needle penetration locations for optimal functionality is recommended.
— While some VainSim devices may remain functional after 30 uses, device lifetime may vary between products depending on needle gauge and angle of incidence.
How do I purchase or re-order VainSim?
— Please reach out to us at Info@VainSim.com, and we’d be happy to help with purchasing questions or re-orders. If you are outside the US, we will work with you to make the product readily available in your country, if not already.
— Our team will work with yours to contract, supply, and invoice for the requested quantity. We can accept ACH, wire, or credit card as forms of payment.
— Please reach out to our team if you need additional supplies, such as syringes, simulated blood, stopcocks, or single VainSim sleeves, and we will provide you with a link.
How much does VainSim cost?
— VainSim has standard pricing for low volumes and discounted pricing for high volumes. Our team can handle customizations, such as branded textile sleeves and packaging or VainSim skin tones, to best suit your needs.
— Please contact us at Info@VainSim.com for more information on pricing and order quantities.
What if I receive a defective VainSim?
If your product is defective and within the 30-day warranty period, we will ship you a new product free of charge. Please follow the instructions for submitting a warranty claim.
Will I receive confirmation of my order?
Yes, the VainSim team will send you confirmation of your order and include a tracking number.
Can I re-distribute or re-sell to patients?
— Please reach out to us at Info@VainSim.com to discuss enabling patients to take home the device from your center.
— Without an agreement in place, VainSim may not be re-sold or re-supplied to third parties.
Who can I contact for more training with my VainSim device?
The VainSim team is available to help you with using your device. Please contact us at Info@VainSim.com, and we can set up a call to discuss troubleshooting.
Is there a hand model to practice infusion on?
We are actively developing a hand model and hope to release the product soon. Stay tuned!
I just purchased a VainSim device, is there educational materials I can review?
Welcome to VainSim! We offer each customer an onboarding guide which walks through the instructions for use document with additional tips and best practices. You can download it here: Link for Download.
The VainSim mission is to provide quality and affordable trainers to every client. VainSim offers a 30-day Warranty for its products and extensive product support every step of the way, including product manuals and care instructions.
Warranty
What the Warranty Covers
If your product is defective and within the 30-day warranty period, we will ship you a new product free of charge. Please follow the instructions for submitting a warranty claim.
VainSim is made for various applications, which is why we understand that accidents can happen. To ensure you have a product you can count on, whether you’re a beginner or professional, the VainSim Warranty covers a variety of matters:
— If, at any time during this warranty period, your VainSim product does not live up to its guarantee of quality, we will repair or replace the model.
— Here is what’s covered:
• If your trainer breaks or significantly degrades from everyday use, defined as:
• Assembly of parts designed to be integrated into the product.
• Proper infusion practices, utilizing parts and accessories included with the VainSim (or approved equivalent, such as the correct gauge of the needle and blood mixtures).
• Indoor use without extreme exposure to UV light, heat, or cold.
• Care and storage in ambient indoor locations
• If your task trainer does not perform as described or is received functionally or visually defective.
• If you did not receive or are missing kit components.
• If you received a product not representative of the purchase, such as incorrect skin tone.
— If you lose a part or hardware, we will help you find a replacement (shipping costs may apply).
Warranty Limitations
VainSim stands by its mission to produce high-quality and life-changing simulation trainers, though, unfortunately, the warranty does have some limitations.
— Under warranty, we cannot cover misuse, improper storage, mishandling, or mistreatment. Because we provide VainSim for education and training, repurposing the product for use outside of demonstration, such as device testing and validation, or other clinical applications outside of education, the warranty shall be voided. Examples include:
• Dropping or abusing your product.
• Improper cleaning or storage of your product.
• Modifications and alterations to the product, such as markings or cuttings.
• Utilizing unapproved accessories or devices, for example, incorrect size needles or catheters or unapproved mixtures of solutions.
• Improper assembly or use outside of medical education.
• Excessive stress on functional parts, such as anatomical stretching on an undersized device.
— Damage due to negligence, theft, property damage, or the like are not covered by the VainSim warranty.
— While we will always be here to support you, we cannot provide customers with a return label for any products shipped to a location outside of the United States.
File a Warranty Claim
Our VainSim team is available to help over the phone, email, or chat, and we will work with you to find the most cost and time-effective solution that suits your needs. Our team is available Monday through Friday, 9 am—5 pm EST.
To start a claim, please reach out to us at info@vainsim.com.